Services | ebiexperts


Assuring Your Success

Our service offering ensures your implementation and utilisation of WIP is delivering value
to the various user types at all times


Software Support

As a software vendor, our annual maintenance and support software services ensures all active maintenance customers have:

  • License management
  • Latest version of the software
  • Latest version of our documentation
  • 1st, 2nd and 3rd Level support for direct accounts
  • 2nd and 3rd Level support for partner channel accounts

Customers on our subscription model are entitled to annual maintenance and support services.

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Training Services

We provide product training services to our customers and partners. Our training services ensure that all user types are able to take full advantage of the system functions and features improve and gain full value out of your investment.

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Professional Services

ebiexpers and our partners are experts in change lifecycle management. Our partners are specialist Qlik and SAP BI implementation companies that can support your organisation to improve your total development quality and management process.

Our partners provide the following professional services:

  • Product Training Services
  • Product administration and support services
  • Remote / On-Site best practise application and report development services
  • Health Check Assessment Services